Long Beach, MS, December 16, 2003 — Triton® has signed an agreement with TRM, making the consumer services company the nationwide service provider for Triton’s entire ATM product line. The partnership will provide Triton ATM owners and operators with a comprehensive, single-source installation and maintenance solution with “24x7” service availability.
This partnership enhances the level of service Triton distributors and value added resellers can provide their customers. Through this agreement with TRM, Triton will expand the scope of its service channel by offering additional installation and service programs for Triton ATM owners. Maintenance service contracts may include round-the-clock telephone support and emergency dispatch of Triton-trained technicians to the ATM site.
TRM is certified to service all Triton ATM models including the new RL5000 lobby and FT5000 through-the-wall Windows® Intel® XScale™ PC platform ATMs designed especially for financial institutions. Program prices will vary according to the number of ATMs covered, the geographic distribution of the ATM fleet, and the levels of service that owners select.
“ATMs are critical elements in today’s banking and retail strategies,” said Triton President Brian Kett, “so ATM operators – particularly at financial institutions – place a premium on the availability of responsive, cost-effective support services. Our relationship with TRM, a nationally-recognized leader in ATM operations and support, combined with our regional service providers, delivers a complete service solution for our customers.”
“Triton’s U.S. installed base of more than 60,000 ATMs nationwide constitutes an important opportunity for TRM service programs,” said TRM Chairman Daniel Gideon Cohen. “TRM’s ability to offer these customers comprehensive services across the entire economic life of the ATM, beginning with installation, should make Triton an even more attractive option for financial institutions and retailers.”
About TRM
TRM Corporation is a consumer services company that has provided convenience banking (ATM) and photocopying solutions to retailers for more than 20 years. TRM's customer base has grown to 20,000 retailers throughout the United States and 30,000 locations worldwide, including operations in the United Kingdom and Canada.
About Triton
As the leading provider of ATMs for off-premise locations, Triton is committed to redefining and leading the market for cash delivery systems. Triton is the largest provider of off-premise ATMs and ATM management software in North America and has more than 95,000 installations in over 17 countries worldwide. Triton is headquartered in Long Beach, MS and is an operating company of Dover Industries, Inc., a subsidiary of Dover Corporation. For more information about Triton, please visit www.tritonatm.com or call 1-228-868-1317 (U.S. toll free 1-800-367-7191).
